Guidance to support hair and beauty salons as they re-open


Business Companion in partnership with the National Hair and Beauty Federation (NHBF) have published new COVID-19 guidance for the hair and beauty sector.

For businesses such as hairdressers and beauty salons which operate ‘close contact services’, the COVID-19 crisis has been a source of significant uncertainty. Months in lockdown has led to understandable anxiety about their financial survival; and now, as they reopen, many are likely to have legitimate questions and concerns about the procedures they need to follow to keep their staff and customers safe.

With this in mind, Business Companion has published a new bulletin for the health and beauty sector, setting out in simple terms the latest government rules which businesses need to be aware of.

It is written to help those businesses which are reopening as well as others who are planning to reopen in the future to help make their businesses COVID-19 secure. Summarising the key elements of the Government’s guidance and provides links to other reputable sources too. It focuses on these types of ‘close contact services’ such as hairdressing, barbershops, beauty & nail bars, makeup, tattoo & spray tanning, spa and massage therapy. The National Hair and Beauty Federation (NHBF) has produced its own reopening guide for the sector which can be viewed on their website, along with other COVID-19 resources:


Every workplace should adopt practices that minimise the spread of COVID-19 among anyone who comes onto their premises. In the hair and beauty sector this is particularly important, since salons and barbershops bring people into close proximity to one another, often in the area of the head or face – the ‘highest risk zone’ for spreading the virus.

The hair and beauty salons and barbershops COVID-19 bulletin includes up-to-date and practical guidance on conducting a health and safety risk assessment incorporating COVID-19 provisions, risk mitigation measures, how to support NHS Test & Trace, procedures to follow around deliveries, best-practice cleaning measures, toilets and washrooms for staff and customers, the safe use of water systems and ventilation, laundry and waste

One of the most important aspects of preventing the spread of COVID-19 in the hair and beauty sector is the correct use of PPE, face masks and face coverings. To support this, the bulletin features an easy-to-follow guide to the 12 things you need to know to get this right.

The bulletin also provides many useful resources and links to further reading, as well as a checklist to keep track of the changes being implemented and in addition to its industry-specific guidance for the hair and beauty sector, Business Companion has also published more general guidance on the safe use of PPE for businesses.

Following the guidance will help to ensure the safety of everyone who works in and visits salons, giving businesses and consumers peace of mind that they are doing everything they can to protect each other during these difficult times.